Common Questions
Everything you need to know about our products and process.
Shipping & Delivery
Where do you ship?
Currently, we ship nationwide across South Africa. International shipping is available upon request.
How long does delivery take?
Local deliveries in Cape Town take 2-3 business days. Nationwide shipping takes 5-7 business days.
Returns & Exchanges
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging.
Product Care
How do I care for my Terra Cotta?
Wipe with a damp cloth. Avoid harsh chemicals or abrasive sponges to preserve the natural finish.